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Frequently Asked Questions

Fast answers about deposits, withdrawals, bonuses and your account. Still stuck? We're on WhatsApp 24/7.

Deposits

Adding funds

UPI and IMPS deposits are typically credited in about three seconds. Your balance is live almost the moment you confirm the payment in your UPI app — that's Tez speed.

We support UPI, IMPS, popular e-wallets and, in some regions, crypto (USDT). UPI is the fastest and most popular choice for instant credits.

Yes, a small minimum applies to keep transactions efficient. The exact amount is shown at the cashier when you deposit. There's no charge from Tez888 on standard UPI deposits.

UPI credits are near-instant, but network delays happen occasionally. Wait a couple of minutes, then message us on WhatsApp with your transaction reference and we'll trace it fast.

Withdrawals

Cashing out

Most UPI withdrawals clear in under ten minutes. IMPS is usually within fifteen minutes, while bank/NEFT transfers can take a few hours. Larger amounts may need a short verification step.

UPI is the express lane — it's almost always the quickest option. Try our Express Withdrawal Estimator on the home page to compare methods for your amount.

A one-time KYC (identity) check may be required before your first withdrawal. This protects your funds and keeps payouts secure. Once verified, future withdrawals are smooth and fast.

Daily and per-transaction limits apply and vary by method. Keeping single UPI withdrawals under ₹25,000 usually keeps you in the fastest processing band.

Bonuses

Offers & rewards

New members can claim up to a 500% bonus on their first deposit, giving your bankroll a strong start. Wagering requirements and terms apply — full details are shown when you claim.

Enter any promo code during sign-up and make a qualifying UPI deposit. The bonus applies automatically at the cashier. You can view active bonuses in your account.

Wagering (or "rollover") means you play through a bonus a set number of times before winnings from it can be withdrawn. The exact multiple is listed in each offer's terms.

Account & Security

Your account

Tap Tez888 Sign Up, enter your name, mobile number and a password, verify your number and you're done — about a minute in total.

Use the recovery option on the login page, or message us on WhatsApp from your registered number and we'll help you reset it securely.

Yes. We use 256-bit encryption, secure session handling and verified payout lanes. We never ask for your password over chat or email, and we're strictly an 18+ platform.

Absolutely. Deposit limits, reality checks and self-exclusion tools are available — see our Responsible Gaming page to set them up.

Support

Getting help

The fastest way is WhatsApp — we're available 24/7 and usually reply within minutes. You can also reach us via our Contact page.

Round the clock, every day. Speed applies to support too — no long queues, no waiting days for a reply.

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